{"id":74,"date":"2009-08-28T22:14:53","date_gmt":"2009-08-29T02:14:53","guid":{"rendered":"http:\/\/higheredcareercoach.com\/?p=74"},"modified":"2014-08-13T15:34:32","modified_gmt":"2014-08-13T15:34:32","slug":"anger-is-a-gift","status":"publish","type":"post","link":"https:\/\/higheredcareercoach.com\/staging\/2913\/anger-is-a-gift\/","title":{"rendered":"Anger is a gift"},"content":{"rendered":"<p><em>&#8220;Anger is a gift.&#8221;<strong>&#8211;<\/strong><\/em><strong>-Zach de la Rocha, Rage Against the Machine<\/strong><\/p>\n<p>There will be times in your career when someone is irate about a situation and raging at you, <em>the embodiment of the uncaring machine,<\/em> so I think it appropriate to explore the possibility presented in the quote from the lead singer of Rage Against the Machine.<\/p>\n<p>It seldom feels good, in the moment, to be the recipient of blunt words or scathing commentary about unfair systems, incompetent people who ought to be fired, etc. But I&#8217;ve found over the years that refining this skill leaves you a lot calmer at the end of the day.<\/p>\n<blockquote><p><strong>Aristotle said: \u201c<\/strong><em>Anyone can become angry &#8211; that is easy, but to be angry with the right person at the right time, and for the right purpose and in the right way &#8211; that is not within everyone&#8217;s power and that is not easy. &#8220;<\/em><\/p><\/blockquote>\n<p>I did my best to keep this in mind last weekend.\u00a0 It was Welcome Week, and students were arriving on campus in a steady stream all weekend long. For most, Arrival at Penn State is almost a non-event. We have a knack for planning arrival, and wide group of people from Residence Life to Parking and the ID Office meet several times a semester to debrief on the previous arrival, and move on to planning the next.<\/p>\n<p>This attention to detail helps smooth out the arrival experience for most, but at a school this large (approximately 14,000 of our 42,000 students at main campus live in the halls) There are going to be problems. Most are easy to resolve, but this doesn&#8217;t always happen.<\/p>\n<p>Some people just aren&#8217;t good at being appropriately angry. As such, any bad situation really isn&#8217;t\u00a0 about you, it&#8217;s about them. And while going over how a problem happened is interesting, it is not always relevant to solving the problems.\u00a0 So I take the abuse, and focus instead on finding a solution and ignoring the anger. This approach keeps me sane and helps move the situation toward resolution.<\/p>\n<p>Some key take-aways I have learned from dealing with angry people are:<\/p>\n<ol>\n<li>When someone is brutally honest about how they feel, at least it&#8217;s honest. Concentrate on that. Acknowledge that. And say to yourself, as much as possible &#8220;This is not about me, it&#8217;s about the problem in front of me. It will only be about me if I don&#8217;t try to find a solution.&#8221;<\/li>\n<li>Once you are aware of a problem, you can brainstorm solutions, rather than dwelling on how the problem happened in the first place.<\/li>\n<li>Anger creates a sense of urgency to move forward and come up with at least a temporary solution. (Nobody likes it when people are mad at them.)<\/li>\n<li>Even when a permanent solution can&#8217;t be found, having an even keel throughout a situation is essential. Responding to anger in ways that are calm shows you your mettle and helps you save your energy for another day and time.<\/li>\n<\/ol>\n<p>So, in the end, anger can bring honesty into a conversation, encourage creative thinking, build a sense of urgency around solving a problem, and show you &#8220;what you are made of.&#8221;\u00a0 So anger is not a problem. Don&#8217;t return it to sender. Open it up, take a good look, and see what you can learn from it. Anger is a gift.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aristotle said: \u201cAnyone can become angry &#8211; that is easy, but to be angry with the right person at the right time, and for the right purpose and in the right way &#8211; that is not within everyone&#8217;s power and that is not easy. &#8220;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[3],"tags":[42,56,100,195],"class_list":["post-74","post","type-post","status-publish","format-standard","hentry","category-career-skills","tag-anger","tag-career-advice","tag-higher-ed","tag-residence-life"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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