by sean@higheredcareercoach.com | Sep 8, 2011 | Career Skills, Higher Education, Workplace
Rajashi Ghosh (Photo provided.)
Incivility in the workplace can take many forms, from verbal abuse and harassment, to manipulation to acts of violence. 1.4 million employees experience it each year.
It has tremendous costs, as well. According to Dr. Rajashi Ghosh, an Assistant Professor of Human Resource Development for the School of Education at Drexel University, incivility costs the U.S. economy $23.8 billion each year. And academic environments are not immune.
On this week’s podcast, I will air an interview with Dr. Ghosh , who was the author of a recent article on the “incivility spiral” in mentoring relationships, which was published in a special issue of Advances in Developing Human Resources, which she also co-edited. In this article, Ghosh examined how different acts of incivility between mentors and mentees can devolve into negative relationships.
With mentoring programs being one of the popular ways that we seek to develop up-and-coming professionals, Ghosh recommends that institutions (and their Human Resource Officers) provide structured approaches, including codes of conduct for mentors and mentees, better orientations for both sides of the relationship about roles, boundaries, and conduct, formal processes for reporting inappropriate behavior, and better follow-up from HR and management.
Drexel will host a Human Resource Development Symposium September 17, “HRD’s Role in Addressing Workplace Incivility and Violence. Online registration is now closed, but if you are interested in attending e-mail Dr. Ghosh at rg429@drexel.edu expressing your interest in being on the waitlist.
We’ll also talk about my upcoming webinar on Creating a Killer Résumé on BigMarker, a new free webinar service, Hiring for Hope events, and I’ll take your comments and questions on dealing with incivility in the workplace.
by sean@higheredcareercoach.com | Jun 23, 2011 | Career Skills, Higher Education, life purpose, Site News
In any job search, and indeed, any business, an understanding of convergence will help you to contrast yourself from the “competition.” Potential employers or potential clients need to understand how you are different, but they will make decisions based on perceptions that you are a better fit for their needs, or a better value for their budget. To stand out, you need to explain your Unique Value Proposition, and start building your personal brand in alignment with it. This makes it clear where their needs converge with your own. This point of convergence is your potential point of agreement. I’d like to share the approaches I have taken, and open up a conversation about how to differentiate yourself from competitors.
When it came time to put some names to things, I began researching potential site names, to make sure that I could contrast myself against others trying to reach the same market. I followed the advice of several well-known bloggers and began by searching for preferred names and seeing which ones were already taken. Then I searched on terms that might mean something similar, but were not taken.
Then I combined related terms to come up with a new semantic term that did not have any results or competition. This is called working from the “long tail.” The idea is that by creating a convergent idea and a new term to go with it, you can stake out some digital claim to use of the new terms, and work to connect deeply with a smaller market. This was the case for “higher ed life coach” and “higher ed career coach” in July 2009, so I moved ahead on registration.
I had already eliminated many options because they were already taken, or seemed similar to names that already existed. I would have loved to use the words “college” or “student affairs” in my site names, but most of the good names were taken. I thought about other terms that might be appealing and settled on “higher ed.” This made sense because it was not well-worn digital ground, and because few people outside of the career field referred to the field as “higher ed,” instead using the terms “university administration” and “faculty” to describe working in the field. For all the great terms related to “college life,” they seemed to be locked up by admissions advisors, and people trying to sell lifestyle merchandise to college students. So, while it may have seemed boring to many, I chose titles that described my target audience and what I hoped to do.
I won’t claim to be the only person working in higher education that can provide solid career advice. I read other blogs, including Mama PhD, Eric Stoller’s Blog, Insider Higher Ed, Higher Ed Jobs, BreakDrink, On the Go with Ed Cabellon, and many others. I won’t claim to be the only life coach or career coach working with college students and higher ed professionals. There are many others out there doing the same things, and who have been doing so for many years.
I will say that I believe myself to be the first person with a national brand premise based on providing these types of services primarily for higher education audiences. I say this because I did the research for quite a while before betting my career on it. My brand premise and the promise that comes with it is unique, and in describing it in the way I did, publicly and as early as July 2009, I opened up a new niche in both the coaching industry and in higher education, by creating a new sector called higher ed coaching. I’ve been providing advice and coaching services under these brand names since 2009, and gaining ground. I won’t claim to have universal appeal, but readership has been climbing steadily, and my network has been growing. It’s clear that I am on to something.
So clear in fact, that I’ve been identified by some as a promising player in the coaching industry and in higher education, and by others in both fields as a threat to the status quo. I’ll explain more about that as it becomes necessary and appropriate, but for now I want to concentrate on the Unique Value Proposition of this site, its brand promise, and the services and programs that go with it. I’m not really concerned with what others are doing. There’s room on this stage for many players and I believe in improvisation and cooperation. I also believe in the unique nature of what it is I am trying to do, and in my motivations for doing them.
My name is Sean Cook and I am the original and only genuine Higher Ed Career Coach™. It is my personal coaching brand, and is supported by web properties and coaching programs and services that support my personal brand. I am solely responsible for the content of these sites, and not affiliated with any other corporation or individual coach or consultant, unless you read a specific disclosure indicating otherwise. Higher Ed Career Coach™ is my personal brand.
The Higher Ed Career Coach™ brand is…
- An Outsider brand, based in part on the idea that the higher education system and industry is broken and unable to adapt to the realities of the modern economy, political landscape, and the changing nature of learning and communication.
- A Convergent brand, based on the idea that fixing the problems of higher education will require adaptation, and that adaptation will only happen when those inside the broken ecosystem of education look outside their ivory towers and embrace open-system thinking, as well as new ways to construct and support learning and communication.
- An Intelligent brand, based on the belief that creating opportunities for understanding, reflection, research and debate are key to solving the problems of higher education.
- A Social brand, committed to the belief that intelligent networking and awareness of network resources will create opportunities for new knowledge and practice.
- Good-humored, Good-Natured and Personal, based on the value of relationships, and not measured by the value of business transactions conducted.
How would you describe the different core aspects of your personal brand? And what do you think about mine? Did I forget anything? What do you think I can do to reinforce the ideals above? Do you find them appealing?
by sean@higheredcareercoach.com | Jun 22, 2011 | Career Skills, Higher Education, life purpose, Site News
Over the last five years, I’ve experienced a convergence of events in my personal life that drove me to consider the need to change my circumstances and with it, hopefully my personal and professional destiny. First I became a father. Then I learned that I have a neurological disorder, which affects my mobility and is aggravated by stress. Then I had a year where my whole staff hated me, and I couldn’t dig myself easily out of the personal and professional hole I found myself in. Then some things changed, and I was able to do so. Others were not able to, and chose to move on.
I took the next few years to redeem myself and to redouble my efforts to be an effective supervisor and mentor, and I feel that I was able to do so. I began researching options that would allow me to move on from Penn State and the first option was a doctoral program at the University of Georgia. I was invited to interview, but not admitted to the program. What little feedback I received amounted to the fact that I had expressed more practical than theoretical interests. It hurt at first, but I was eventually able to glean a lesson from the experience, move past it, and to start getting more specific about what other options I wanted to research.
It was a blessing in disguise, because in that exploration, I realized that my interests do not lie in the direction of teaching student development theory. I’m more interested in helping professionals understand effective practice, and effective professional involvement, so they can move forward in their careers with authenticity of purpose, and have satisfying (and balanced) careers and lives. Coming to Athens also made me realize how much I always wanted to live there, and how much better it would be for my family if I moved closer to both my parents in South Carolina, and my partner’s parents in Florida.
When I decided on pursuing coaching as a career choice, I initially wanted to do life and transition coaching for college students, and transition coaching for their parents, because I had been really troubled by Millennial students and their helicopter parents. I also had an interest in doing career coaching for persons working in higher ed, because I could have used it going into the field, and later as a supervisor and member of the central management staff for Residence Life at Penn State. I know for a fact that many of my staff (students and professionals) needed it, but that as a supervisor, I could only give them so much, because of the power differential involved in supervision. I believed that, as an experienced professional with a lot of great experience as a supervisor, as a candidate, and a member of search and interview committees, I had a unique set of gifts to put to work, and that by doing so, I could make a difference in the careers of many people. So I rolled the dice, left my job, and gambled that I would be able to pull together these convergent ideas into a coherent business concept.
In my mind, I have all the pieces tied together and it makes sense. But I haven’t explained it so well, and it’s clear that I need to, so that people won’t get confused or stay confused, because it’s not enough to explain the convergence, you have to explain the separate ideas before you show how they all come together. As a storyteller, I’ve always understood that. So I’m going to back up a little bit, as I have been doing so far this week, and tell you, as best I can, my story.
I’m not doing this so just to talk about myself. In putting forth my life examples, I’m hoping that you will relate, and see, in your circumstances, some parallels, and find some lessons you can apply to your life and career.
In every story, there are lessons worth finding and questions worth asking. And we can definitely learn more if we have some conversations. So please comment freely and share your story, ask questions, and tell me and your fellow readers your story and more about the points of convergence where you exist, operate, and feel most comfortable.
by sean@higheredcareercoach.com | Jun 21, 2011 | Career Skills, Coaching, Higher Education
The unfortunate reality of being a convergent is that people don’t get you. As I mentioned last week in my posts on game theory, convergents are hard to “get” because people try too hard to fit them neatly into their own boxes (or circles) and to define what they know and what they do in familiar terms.
Convergents are not happy when constrained by familiarity and party-line thinking. They like to learn what others are doing, and integrate new knowledge, practices, and ideas into their own personal frameworks. They are those who give birth to new ideas and ways of doing things.
Convergent thinking and convergent practice have always been at the center of my personal journey and progress. The idea for Higher Ed Career Coach was born out of convergence of my personal and professional circumstances, and what I recognized as the needs of a field straining to adapt to the realities of reduced budgets, economic pressures of the marketplace, the changing expectations of Millennials coming into the workplace, and the impacts of new technology and social media, upon the education industry’s ecosystem.
I’d reached a point in my career when I knew…absolutely knew that the system as a whole was broken, and that my personal circumstances were a great example of what was wrong with the system. I also knew that my frustration with that fact was going to ruin me and my career. So the best thing I could do, for myself, my employer, and for the profession, was to move on.
But I had a strong commitment to the profession, and a strong belief that I could be a part of the broader discussions that would move our institutions and our field forward. So I founded my websites and began developing my personal brand as a life and career coach for persons in higher education. I’d been talking about becoming a coach on and off for five or six years at that point, but had finally taken some practical steps to research coach training programs and to really work on understanding the best way to become certified through a reputable program and to make a radical career change. That’s my story. What’s yours?
- What points of convergence have led you to new discoveries in your career?
- How can you bring together your personal interests into a career concept that will help you move forward?
- What can you do to drive change in higher education?
- Are you doing those things?
by sean@higheredcareercoach.com | Jun 15, 2011 | Career Skills, Coaching, life purpose, Negotiation, Site News
In my last post, I talked about game theory and how it informs my view of careers and business, and concluded that I need to do a better job explaining what game I am playing.
Let’s get to it!
If I have a game, it’s called Putting Your Purpose to Work. The point of the game is lifting people up to live according to their purpose, and creating conversations that help organizations change in ways that allow them to do so. Specifically, I am doing this because I know it is needed, and that people like me need it.
I work primarily with educators because we (and society) routinely undervalue what we do, and we normalize it by accepting conventional wisdom and ways of doing things that are just plain wrong. The rules, as we are taught to accept them, limit the potential of those participating in the system, by strictly defining who can or cannot play, who is allowed on certain turf, and what rules apply, whether they make sense or not. Kind of reminds you of the times in elementary school when no one picked you for kickball, right? Well, that happened to me a lot, so I stopped playing kickball.
I played by the accepted rules for a long time, and it was killing me. So I changed the game, I bought my own turf, and I’ve been giving away tickets to the game for the last two years. Attendance has been low (only about 20,000 visits over the last two years), but for most of that time, I was playing it safe (or being overly cautious and driven by fear of bankrupting my family.) I have not been jumping the gate into anyone else’s stadium, I’m not playing their game nor accepting their rules. I’m not borrowing their field, and I’ve brought my own ball. This is a different game, I’m playing to a different audience, and I intend to win. I hope you win, too.
Who has an unfair advantage in this kind of scenario? Some might argue that it’s the established system, the old guard, and those people they accept and embrace as the next era of visionaries. Me, I say “meet the new boss, same as the old boss.” That’s business. That’s institutions. That’s closed-system thinking, which assumes that the only people who can get into the game are those with a ticket, or those who jump the gate.
I don’t need to jump the gate. I have my own stadium. It’s got great loudspeakers, a few loyal fans who get me (you know who you are, and thanks!), some others who seem at least mildly intrigued by what I am doing (even those who are annoyed by it or don’t completely understand it), and the beer’s pretty good over here. (No point in owning a stadium if you aren’t going to serve good beer, I say.)
What’s your game?
Whose rules are you playing by?
Do you intend to win?
If you do intend to win, will it be at someone else’s expense?
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