“All that is necessary for the triumph of evil is that good men do nothing.”–Edmund Burke, Irish orator, philosopher, and politician.
If there ever was a situation where the 18th century philosopher’s famous quotation applied, it is certainly the sordid tale that came out of Happy Valley at the end of last week. Like many in the nation, I was shocked and heartbroken to hear the sexual abuse accusations against Penn State’s former assistant coach Jerry Sandusky, and the allegations made that the athletic director, Tim Curley, and the vice president for finance and business, Gary Schultz, may have participated in covering for Sandusky, and lying to a grand jury.
For nearly 14 years, I was a member of the administration at Penn State, as an employee of the Office of Residence Life. For part of that time–my first three years–I was the live-in residence life coordinator for Nittany Apartments, the on-campus apartment complex that houses many of the upperclassman on the Nittany Lions football team. In this capacity, I had the opportunity to interact with athletes, members of the athletic staff, university police, and colleagues from across the University. So this week has been somewhat surreal for me, as I read the news about people I’ve met, and familiar places on campus and in the community that I called home for almost a generation.
To say that the men involved in this scenario were well-respected is an understatement. Jerry Sandusky, the man at the center of this firestorm, was once lauded as the heir apparent to legendary coach Joe Paterno, and has been celebrated in the community as a champion for underprivileged boys, as the founder and lead fundraiser for his charity, the Second Mile.
Tim Curley, as athletic director for a Division I sports program, has weathered many storms in the past, and like many athletic directors, he is liked and respected by some, and reviled and ridiculed by others. Gary Schultz was a long-serving and admired member of the community, and has been referred to in the press as a man with strong family values. Penn State even named a new child care center after him. On different occasions, I heard both these men speak about the accomplishments of their programs, and my impressions of both men were that they were likable, good people, with serious levels of commitment toward improving their departments and maintaining the high standards of integrity, pride, and respect that many associate with the Pennsylvania State University. In fact, until I read the news the other day, I had never heard anyone say anything bad about Gary Schultz–ever.
Though I was shocked to hear the allegations against Sandusky, and heartsick over the responses of people within the administration who failed miserably in their attempts to get to the truth and do the right thing, I wasn’t surprised. Unfortunately, I did understand how such things could happen. They are the result of bureaucratic leanings toward policies and procedures over common sense, coupled with poor communication, and an intense need for self-preservation.
As a member of the residence life staff, I was responsible for following up on many situations involving personal conflict, violence, and illegal behavior. When you help run residence halls, you get to know the true nature of student life and the complexities of human behavior and interaction like no one else at the University. There is an underbelly to any campus, and ugly things happen. Sometimes good people do bad things. Sometimes bad people take advantage of the system.
No matter what, each person deserves to be accorded some basic rights to fairness and due process. Processes take time, and procedures have to be followed, because you can’t just act against someone without reason. You would also be a fool, indeed, to act against powerful, well-respected community heroes, without solid evidence and a solid commitment to follow-through. This is where policies and procedures get in the way, and where self-interest and self-preservation often trump common sense and common decency.
Maintaining confidentiality is an important part of the equation, but it must be weighed against a sense of responsibility, and carried through with a serious commitment toward doing what is right, what is just, and what is good for the community. Actions can be taken confidentially while processes play out. The trick is that you have to take the right actions, and to do so, you need the right information in the first place. To get the right information, you have to create a culture where doing the right thing and telling the truth are valued more than perceptions and reputations grown out of pride and a shared mythology.
To truly maintain a commitment to doing the right thing, one must also set aside some other enduring principles: the CYA principle (“cover your ass” at all costs), and not pissing off the “powers that be.” But the cost of doing so in a bureaucracy may be loss of position, loss of influence, and loss of further opportunity. When people are afraid, the tendency is to protect oneself. It takes personal courage and steadfast determination to follow through, because the really ugly situations that occur in bureaucratic organizations usually get plugged into processes that drag on so long that, in the end, even serious sanctions are diminished by the time that has passed between the action and the consequence, no one learns anything, and the witnesses and victims have endured stress, hardship and maybe even further victimization while they wait for a resolution.
What can institutions and administrators do to change things? First and foremost, we need discussion about how power and privilege play out in the University community, and second, we need policies and procedures that clearly protect persons from reprisals when reporting unseemly behavior by persons in positions of authority and influence.Third, we need good training and administrative support to ensure that people know what to do, and that situations are handled properly.
As the situation continues to play out in public, there must be serious and sustained efforts behind the scenes to deconstruct not only the situation and to understand the errors and omissions of persons involved, but to understand the impact of unclear policies, ill-defined roles, and a lack of protections, checks and balances, and common sense in how this particular situation played out, so that things like this can be responded to properly, if and when they happen again.
I wish it could be as easy as installing some universal moral compass in those people we trust, so they do the right things each time, and without question. Lacking that, we need to make it easier for others who witness wrongdoing to know what options they have to respond, and to create environments where people can come forward without fear of reprisal.
Article first published as When Good Men Do Nothing on Technorati.
Transparency is one of the essential elements of career success. Pick up any modern book on career planning, small business development, marketing, or social media, and you’ll probably find a section devoted to the idea of transparency, and how essential it is to establishing the three foundational elements of successful relationships: people know you, like you and trust you.
It Should Be Easy, Right?
But it’s not easy to be “transparent.” Each of us struggles with something, but no one wants to be defined by their problems. Especially if you are looking for a job, looking for customers, or trying to establish yourself as an “authority” within some niche. If you’re truly transparent, people identify with your humanity, because your successes and your struggles are both familiar, and they root for you.
So What’s the Problem?
Herein lies the rub: the more risks you take in your career or with your business, the greater the potential reward…or potential loss. So you stay within your comfort zone, and try to figure your way through, on your own. And sometimes, it’s neither practical (nor healthy) to do so. But, “issues” put aside are eventually recognized for what they are…problems. And when you have a problem, it’s supposed to be okay to ask for help. As educators and supervisors, we know this. We preach this to our students. We evangelize for this to our young professionals. And yet we resist holding ourselves to the same standard, even though we know–genuinely know–that those who ask for help are usually met with kindness, understanding, and support.
So What’s My Problem?
I’ve arrived at a point with this site and with my business where it would be folly to continue without more help. As I expanded the local aspect of my business, I’ve been getting more clients for résumé writing and LinkedIn profiles, and many of these are from outside of academia, and have varied experiences that are hard to tie together into a coherent package.
I’ve always been good at writing résumés, and I enjoy challenges, but it requires a very different type of energy and focus than writing blog posts and sharing perspectives. And I find it hard sometimes to shift gears and keep moving. For the past couple of months, the result has been writer’s block, and I’ve had to devote more time to the writing I am paid for (the résumés) than to my sites.
What Kind of Help Do I Need?
I have some ideas that need to be implemented, and resources that need to be developed, and not enough time and energy to do them all. And I would like to revive my second site, Higher Ed Life Coach, and continue development on a local career resource site, AthensGACareerCoach.Com. So I am looking for an intern to help in content development, and social media, and also for high-quality, relevant guest posts. I will post something later this week about guest posting opportunities. In the meantime, here’s a description of what I am looking for in an intern.
The Internship
The Career Content Development Intern will compile career resources and develop new content for websites (primarily HigherEdCareerCoach.Com and AthensGACareerCoach.Com, but possibly including other sites currently published or under development by Cook Coaching and Consulting); may appear as a guest or co-host on podcasts; schedule guests for podcast, interview educators, job-seekers, coaches and others for site and podcast features; co-host webinars and twitter chats, assist with social media publishing (Twitter, Facebook) and assist with site management, search engine optimization and site design. Other duties will be negotiated, based on current site development needs and the intern’s interests.
Compensation
Anticipated compensation is $8/hour, for a maximum of 5 hours a week, and the duration of the internship will be 20 weeks or 100 hours. This is a part-time contract position, beginning in late November or early December, and ending in May 2012. The finalist will be required to submit appropriate documentation confirming eligibility to work in the United States of America, keep and submit accurate and timely records of hours worked, and your contract income will be reported to the IRS. Additionally, the intern will receive a profile page on HigherEdCareerCoach.Com, a HigherEdCareerCoach.Com e-mail account, and may be featured on podcasts and videos.
Qualifications
Minimum qualifications: Bachelor’s degree and at least one year of relevant experience in student affairs/higher education (undergraduate and graduate experience counts!). Excellent verbal and written communication skills, ability to research and compile information and resources quickly and accurately, experience using social media, blogging, podcasting, and producing internet video. Access to a working computer, internet connection and some form of telephone (landline, cellular or VOIP.)
Preferred qualifications: Current graduate student or recent graduate of a student affairs, higher education, college student personnel administration or related program. Ideally, the candidate will also be someone not employed full-time, who can use the internship to expand his or her career development portfolio. Experience using Mac computers, WordPress, iMovie, and Garageband to produce engaging content is a plus; Efficient and deadline-oriented, but flexible and good-humored, with an ability to deliver consistently accurate information; creative but organized, who will focus on helping our web sites reach their potential.
Application Process
Applications should consist of the following:
A current résumé
A cover letter, no longer than 2 pages, outlining your relevant experience and your most compelling arguments.
Some explanation or evidence of your positive engagement in social media. This can be addressed in your cover letter, or through creative use of social media platforms (Twitter, YouTube, Facebook, LinkedIn, etc.) to demonstrate your experience, comfort level and engagement with these platforms.
3 professional references who can speak not only to your character and work ethic, but toward your ability and/or potential as a writer and content developer.
Deadline
Applications should be sent via e-mail to sean@higheredcareercoach.com with the subject “Career Content Development Intern” no later than 5 p.m. ET Friday November 18. For documents, .pdf format is preferred for all attachments. Interviews will be scheduled during the last two weeks of November, and will be conducted via a webmeeting/video chat interface. Start date will be sometime in late November or early December and will be negotiated with the successful candidate.
Equal Employment Opportunity Statement
Cook Coaching and Consulting, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, ethnicity, sexual orientation, national origin, or genetic condition. The company strives for compliance with all applicable labor laws outlined by the State of Georgia and the U.S. Department of Labor, including the Americans with Disabilities Act.
Motivation is sometimes hard to come by, but it’s essential to keeping forward momentum in your career.
If anyone knows this, it’s online marketing strategist Tommy Walker, who went from being fired over pair of pants 3 years ago to writing a magnum-opus guest post “106 Excuses That Prevent You From Ever Being Great” on Chris Brogan’s web site. Brogan, known for almost never accepting guest posts, took a chance on Walker’s piece, and in the process threw any editorial guidelines he might have had out the window, posting all 7,000+ words of it.
The response the post received so far has been phenomenal, with 329 retweets and 1,260 likes on Facebook as this is being written. We’ll talk to Walker about his journey from fired cell phone salesman to successful online marketing strategist and guest blogger, and get tips for knocking down excuses and staying motivated.
This segment was pre-recorded, and will air Friday, October 28, 2011 at 11:00 a.m. ET. To listen, follow this link or use the player in the right sidebar.
Networking is a skill that comes naturally for some, and less so for others. And it takes many forms. But ask most people if it’s essential to getting ahead in your field, and moving up, and you will get a resounding “yes” from most.
In a recent edition of the #sasearch Twitter chat, which I host each week with Laura McGivern of theSASearch.Org, we talked about networking and tried to give people some good tips on how to network, in person and online. You can find the full transcript of the chat at thesasearch.org/chats, so I encourage you to go there and download the pdf.
I think that networking is a skill that must be learned by doing. So while it was definitely nice to talk about how to network, and to learn about what people struggle with, I also want to help people move from processing and reflecting and into action. (And, as Mallory Bower pointed out in the networking chat, we often network without realizing that were are doing it.)
It also occurred to me that staying motivated is one of the hardest parts of any job search. It can be hard to keep your spirits up in the face of uncertainty. At times like these it’s useful to have a strong support network, and these days that extends oftentimes to online networks. Twitter in particular is one place where modern professionals find regular support and encouragement.
But there is something to be said about taking networking relationships off-line, and dialing back the use of technology. Some great example that comes to mind are the “good luck” cards that many of us make a point to put in candidate mailboxes at Placement Conferences, and those times when people who have connected online send each other cards and faxes, or schedule phone calls or Skype dates. Bringing in a human element to your online relationships makes them feel more real, and can reaffirm the possibility of these virtual relationships resulting in long-term friendships, mentoring relationships, and even potential career opportunities. (My favorite example of this was the “parking lot pep talks” that Stacy Oliver and Shannon Healy discussed on a previous episode of my podcast.
In this vein, I would like to create an opportunity for readers and colleagues to engage in positive networking, to bring relationships off-line and into the real world, and to share a little bit of themselves and their talents with a broader audience.
I am a big fan of the simple artwork by Hugh MacLeod of gapingvoid.com, and of the simple cartoons by Mike Davenport of stickfiguresimple.com, who I worked with to create a brief video last year as part of the “What Higher Education Needs to Learn” series. These two artists post regular updates to their blogs in the form of simple drawings that creatively illustrate simple and powerful lessons for life and for work.
As the father of 2 small children I am also a big fan of arts and crafts. This was true before I ever had children and is a common affliction among many in student affairs. A while back, I came across an article about artist trading cards in Disney Family Fun magazine. You can find the article online at familyfun.go.com, but I’ll explain the concept briefly here.
Artist trading cards are tiny works of art on rectangles of paper, either cut by hand or bought in an art supply store. The artist trading card movement, also called ATC movement, began in Zürich Switzerland, and has become a favorite activity of many. The idea is that artists swap work in their communities and online and then kids and family discover art, and learn about trading, while expressing themselves, and developing a love for art.
There are just 2 rules in ATC. First, the cards must be 2.5″ x 3.5″ and second, they may be traded but not sold. I think that the ATC movement, crashed together with the kind of inspirational and motivational messages in MacLeod and Davenport’s art, could lend itself toward the creation of the great experiment in positive networking that could forge new off-line connections between members of the online student affairs community that might otherwise not happen.
You may have noticed that a while back, I posted some random cartoons that I drew on my Facebook business page and on Twitter. This was the mysterious project that I was beginning to work on. And now I need your help.
I’d like to feature artist trading cards designed by readers and other members of the student affairs communities that exist online on this blog. But I want to take it a couple of steps further as well, by not only sharing the art here, but by acting as an intermediary in the creation of potential real life relationships. If you would like to participate, here’s what you need to do:
Draw an artist trading card with your own original message and art on a 2.5 x 3.5 piece of paper or index card stock.
Mail the artist trading card, a copy of your current business card (if you do not have one, include a piece of paper with your name, telephone number, physical mailing address, and e-mail address written clearly on it), and a pre-addressed, stamped envelope to Cook Coaching and Consulting LLC, 191 E. Broad Street, Suite 217, Athens Georgia 30601
When I receive your card, I will scan it, and upload the images to a gallery that will be linked to my Facebook company page.
In your pre-addressed stamped envelope, I will return to you someone else’s art card and business card, in the hope that you will connect off-line. (Please remember to pre-address and pre-stamp the return envelope!)
This project will continue through the end of the year (if not longer), and the art contributed to this project will be considered for inclusion in upcoming products, including postcards, posters, online videos, presentations, and a possible motivational book for job seekers in higher education. Ideally, I’d like to choose a few of the best and make some cards that you can send to friends, colleagues and students to help them stay motivated in their search, or to
All submissions shall become the property of Cook Coaching and Consulting LLC. Artists will not be compensated for their contributions.
Proceeds from the sale of any products developed as a result of this project will go toward providing free or reduced-cost coaching, resume services and other career assistance to job-seekers in higher education, and to support other worthy efforts that benefit higher education job-seekers. Updates about proceeds collected, and services/assistance provided will be posted periodically on this site and the Facebook page.
At some point, many educators find themselves looking at career options outside of academia. There are many reasons one might consider doing so…feeling stuck in a career rut, a change in interests, new opportunities that arise through networking, or perceptions of “greener grass” just beyond the academy walls.
But how should you go about deciding on a career outside of higher education? What do you need to consider in putting together a plan for making a successful transition?
In this week’s edition of the podcast, we’ll get perspectives from Dr. Laurence Shatkin, who made a successful transition to the corporate world after several years as an adjunct.
The episode will air at 11 a.m. ET this Friday. The interview with Shatkin is being pre-recorded due to a scheduling conflict, but the rest of the show will be hosted live. Please call in with your questions and comments. The call in line is (347) 989-0055 or you can connect via Skype from the episode page, once the show is on the air, by clicking on the Skype “S” click-to-talk logo.
Check out The Sequel and other titles on Dr. Shatkin’s page on Amazon.Com (affiliate link).
Work with Sean. I help higher ed professionals take control of their careers with tailored services including resume and CV development, LinkedIn profile optimization and networking strategy, interview coaching, and one-on-one career guidance.
