I spent 14 years of my life working at Penn State, 12 for the Office of Residence Life, and 2 for the Smeal College of Business. It was my home and I am still proud of my former colleagues, my old students, and of the many good things that Penn State has contributed to the world. So this week, I am heartsick, angry, shocked, disappointed and like many, I am not sure what to do with all the various thoughts and feelings.
There are no easy answers, but something good must come of this, so this week, I am doing a two-hour podcast on the topic, and hopefully taking calls and comments about the situation.
While sharing your thoughts and feelings are part of this, I am hoping to hear some thoughts on how this case can provide lessons and ways to improve the handling of similar incidents in the future.
Please listen live from 11 am until 1 pm ET this Friday, and call in to (347) 989-0055 to share your thoughts and advice.
Motivation is sometimes hard to come by, but it’s essential to keeping forward momentum in your career.
If anyone knows this, it’s online marketing strategist Tommy Walker, who went from being fired over pair of pants 3 years ago to writing a magnum-opus guest post “106 Excuses That Prevent You From Ever Being Great” on Chris Brogan’s web site. Brogan, known for almost never accepting guest posts, took a chance on Walker’s piece, and in the process threw any editorial guidelines he might have had out the window, posting all 7,000+ words of it.
The response the post received so far has been phenomenal, with 329 retweets and 1,260 likes on Facebook as this is being written. We’ll talk to Walker about his journey from fired cell phone salesman to successful online marketing strategist and guest blogger, and get tips for knocking down excuses and staying motivated.
This segment was pre-recorded, and will air Friday, October 28, 2011 at 11:00 a.m. ET. To listen, follow this link or use the player in the right sidebar.
Incivility in the workplace can take many forms, from verbal abuse and harassment, to manipulation to acts of violence. 1.4 million employees experience it each year.
It has tremendous costs, as well. According to Dr. Rajashi Ghosh, an Assistant Professor of Human Resource Development for the School of Education at Drexel University, incivility costs the U.S. economy $23.8 billion each year. And academic environments are not immune.
On this week’s podcast, I will air an interview with Dr. Ghosh , who was the author of a recent article on the “incivility spiral” in mentoring relationships, which was published in a special issue of Advances in Developing Human Resources, which she also co-edited. In this article, Ghosh examined how different acts of incivility between mentors and mentees can devolve into negative relationships.
With mentoring programs being one of the popular ways that we seek to develop up-and-coming professionals, Ghosh recommends that institutions (and their Human Resource Officers) provide structured approaches, including codes of conduct for mentors and mentees, better orientations for both sides of the relationship about roles, boundaries, and conduct, formal processes for reporting inappropriate behavior, and better follow-up from HR and management.
Drexel will host a Human Resource Development Symposium September 17, “HRD’s Role in Addressing Workplace Incivility and Violence. Online registration is now closed, but if you are interested in attending e-mail Dr. Ghosh at rg429@drexel.edu expressing your interest in being on the waitlist.
We’ll also talk about my upcoming webinar on Creating a Killer Résumé on BigMarker, a new free webinar service, Hiring for Hope events, and I’ll take your comments and questions on dealing with incivility in the workplace.
When people around you at work are being negative, it’s tempting to join in, but the result could be a toxic work environment thats difficult to climb out of. What can you do to keep from being dragged down into that dark place? And what should you do to remove negativity from your life and the workplace?
We’ve probably all had those moments when co-workers gripe and moan about things they don’t like in their work environments, but there’s something different and kind of insidious about work environments where negativity is tolerated. They can eat at you, and leave you with some undesirable options: join in and get dragged down, or avoid joining in and possibly become marginalized.
Friday at 11 am ET, I will be talking with Sally Marks, author of Erase Negativityand Embrace the Magic Within, about ways that people can avoid negativity and toxic communication at work. Please join me and call in with your questions and comments about dealing with toxic work environments and overcoming negativity. The Guest Call-in number is (347) 989-0055, and Skype users can also call in via the Skype “S” Click-to-Talk Button from the Episode page, once the show is live.
Developing positive relationships is one of the biggest challenges professionals face when starting a new role or moving into a new work environment. When you are new, you don’t know what norms have been established, who will be helpful (or who won’t), and you’ll likely find yourself wondering when to share information and perspectives, when to keep your mouth shut, and how to evaluate potential relationships.
Since many new faculty and staff are beginning to test the potentially treacherous waters as “new fish” in the ponds of academia, the timing seemed right to get some tips and perspectives on how to establish positive working relationships and keep from being eaten alive.
Andy Curran, an associate professor at the University of Cincinnati’s Clermont College, encourages new staff to make themselves available, ask for advice from senior employees, and avoid being confrontational. He credits his ability to get along with others for his success in getting promotions and tenure during his 11 year career.
Getting information and perspectives from new colleagues may require some trial and error, so Joe O’Connell, Coordinator of New Student Programs at Arizona State University tries to tailor his conversations with people to their likes and dislikes. “For example,” O’ Connell explains, “if someone likes short, direct e-mails, then send them short, direct e-mails. They will be more receptive to your communications.”
Marlene Caroselli, a corporate trainer, keynoter, and author of 61 books, teaches a course on developing relationships at work. She advises new staff to “invite collaborative, cooperative dialogue. “This may be difficult,” she says, ” But it almost always works. Invite the person who is overly critical of your plan to join you in making it better. It’s natural to be defensive, but we’re asking you to put defenses and fences aside. Instead, form a partnership with your biggest critic and work together to strengthen your plan.”
Dr. Laurel Clark, President of the College of MetaPhysics, tells people to be “self-reflective” in their approaches to conflict. “Instead of blaming a co-worker for a conflict, look to see the part that you play in it and how YOU can cause change,” implores Clark. “If only one person changes, (and that person can always be YOU), then the dynamics of the relationship change even if the other person doesn’t.”
Please join us and call in with your tips, questions and comments at 11 am ET this Friday, August 26, tweet them to @hiedcareercoach or e-mail sean@higheredcareercoach.com The call-in number is (347) 989-0055. I’ll be tweeting additional quotes and advice from our guests on Friday as well.
Work with Sean. I help higher ed professionals take control of their careers with tailored services including resume and CV development, LinkedIn profile optimization and networking strategy, interview coaching, and one-on-one career guidance.
This week was a hard one for anyone associated with Penn State. After hearing the horrible allegations against Jerry Sandusky, details flooded the media, speculation about what people should have done or not done took on a life of its own, and last night (Wednesday night), the Board of Trustees removed legendary football coach Joe Paterno and Graham Spanier, one of the longest-serving and most respected university presidents, from their positions. Then, there was a small riot, accompanied by a media frenzy.
(Amazon aff. link), Dr. Laurel Smith, President of the 
