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Career Tracks in Higher Education: Academic Advising

Career Tracks in Higher Education: Academic Advising

Career Track: Academic Advising

My name is Sarah Craddock, and I am an academic advisor for the Mechanical Engineering department at Colorado State University. We are part of the College of Engineering, which falls under the Academic Vice President/Provost. CSU has about 29,000 students.

As for myself, I currently have a B.A. in Sociology from Minnesota State University Mankato and a M.S. in College Student Personnel from Western Illinois University. I am also working on a Ph.D. in Higher Education and Student Affairs Leadership from the University of Northern Colorado. I had 4.5 years of professional full-time experience when I started working as an academic advisor here. If I remember the job posting correctly, a bachelor’s degree was required for application, a master’s preferred. I believe they were looking with someone with at least one year of experience in higher education (though it didn’t have to be in academic advising).

My major responsibilities include advising about half of the undergraduate students in Mechanical Engineering, including a subsection of students working on dual degrees with Biomedical Engineering and Mechanical Engineering. It involves quite a bit of direct service to students – everything from meeting with prospective students, advising incoming students at Preview (our orientation), meeting each semester with all undergrads continuing on in the major (as well as those that may now meet entrance requirements), and even working with graduation contracts to ensure students have met all criteria for graduation.

My department is the 5th largest major on campus, with about 750 undergraduate students for the 2011-2012 academic year, so we have two full time professional academic advisors (myself and one other woman). I do not supervise anyone. My colleague coordinates our mentoring program, and supervises the students employed through that (about 3-5). My boss is the Associate Department Head for Mechanical Engineering, and is a full faculty member within the department. His supervisor is our Department Chair for Mechanical Engineering.

My typical day…oh, in advising, there’s not a typical day. There is a LOT of ebb and flow in this field. For example, during the summer, I have a bit more down time – but I am still working with prospective students and advising incoming students at Preview. I’m also working with students to continue to manage their schedules for next fall, including working with students who didn’t pass a necessary course, or are taking courses over the summer at another institution. However, in a month like October or April, I’m scheduled pretty much every half-hour, meeting with current students to help them determine which classes to take prior to the next semester’s registration opening. The beginning of the semester often includes students panicking about their course load (too much, not enough, times not working,etc.), and the end often includes students panicking about course grades that they’re on the fence for.

I actually think I had a pretty good idea of what I was getting into before I started. I don’t know that there’s anything that’s come as a surprise to me. My time, like I said, ebbs and flows – I guess I wasn’t quite aware of just how much and how intense peak advising times can be (but I love it!).

Most important survival skill…flexibility, and prioritization. You’ve got to be able to judge quickly whether something is a real emergency and needs your attention now – and if so, what can move around, and if not, when it can be addressed. Also, a detail orientation is CRUCIAL in advising. You’re managing a lot of paperwork with substitutions, waivers, prerequisites, etc. You’ve got to have a way to manage that.

Committees and Tasks

After I started working here, we have begun to have a monthly academic advisors meeting within the college to talk about common issues. I also participate in our Professional Advisors Network and Key Advisors network to learn more information about what’s going on on campus. Because a friend of mine works in Greek Life, I’ve also helped them out with a few things (like end of the year awards).

The biggest piece of advice I have? A few things: detail orientation. Figure out how you best manage details (in general) before you start so that you can figure out a game plan quickly once you begin. Care about students. A monkey can follow a checksheet – an advisor works with the student to figure out what’s best in their situation – full time, part time, double majors, minors, etc. Finally…though many academic advising positions don’t require a degree in higher education (such as my M.S. in College Student Personnel), I would still STRONGLY encourage you to look at some student development theory and to connect to the professional organizations available and their subcommittees (NACADA, athletics advising, honors students, STEM, etc.)

Sarah submitted her article via our guest post submission form, in response to my recent call for first-person perspectives on career tracks in higher education. You can, too.

If you would like to connect with Sarah, check out her blog or e-mail her.

Career Tracks in Higher Education: New Guest Post Series

Career Tracks in Higher Education: New Guest Post Series

There are so many different career tracks in Higher Ed, and so many different titles and combinations of responsibilities, that it can be hard for graduate students and new professionals to figure out where a position falls in an organization, to understand what the day-to-day experience might be in a particular job, and to key in on skills and interests that will help them make good arguments for a particular kind of job.

In response, Higher Ed Career Coach is introducing a new guest post series where experienced professionals will share more about their jobs, the skills and experiences that helped them get those jobs, and what they really spend their time doing.

In order to have some uniformity to the series, guest posts in the Career Tracks in Higher Education series must answer a common set of questions. The article should be at least 500 words, and when published, will have a headline in the following format:

Career Tracks in Higher Education:  [Area]

For example: Career Tracks in Higher Education: Judicial Affairs

You are welcome to suggest any subtitle you like. Articles longer than 750 words may be published as two or more separate posts. If your article is published, you may also be invited to be a guest on the Higher Ed Career Coach show to discuss your article and your career.

Please submit your post through the contact form on the Write a Guest Post page or via e-mail to sean@higheredcareercach.com.

Common Questions

1. Name:

2. Current Title:

3. Department:

4.  Division Department Falls Under?  (For example: Student Affairs, Auxiliary Services, Academic College, Development, Alumni Affairs, etc.)

5. University:

6. Enrollment of Your Institution:

7. Your Highest Degree Earned:

8. Number of Years of Full-Time Experience You Had When You Started This Position:

9. What was the minimum education required for your current position?

10. How many years of experience were required for your current position?

11. What are your major responsibilities in your current position?

12. Does your role require direct service to students? If so, explain.

13. How many persons in your department hold an equivalent rank?

14.  How many people do you supervise? Are they Full-Time or Part-Time? Professional Staff, Trades/Custodial Staff, or Student Staff? (Please list numbers for each.

15. What is the title of the person your report to? What is the title of that person’s immediate superior?

16. What is your typical day like? Your typical week?

17.  What do you spend the majority of your time doing in your current role?

18.  What did you think you would be doing more, when you applied for the job?

19. What survival skill is most important in your current role?

20.  Do you serve on committees within your department? Division? University-Wide? What roles do you play on these committees?

21. What advice do you have for persons seeking this type of position?

Podcast: Why Educators Need to Get LinkedIn

Podcast: Why Educators Need to Get LinkedIn

Think LinkedIn is a waste of time?

When you work in Higher Education, it’s tempting to dismiss some of the conventional wisdom about social networking. If you’ve heard (or said) any of the following, then listen to today's show.

  • In higher ed, it's always about what you know, not who you know.
  • I've already got tenure (or a great job). I don't need to worry about networking.
  • LinkedIn doesn't really do anything.
  • I don't need another place to post my CV. IT's on my website and I can e-mail it to anyone who wants it.
  • “I don’t know anyone who uses LinkedIn besides my students, and I don’t see what good connecting with Johnny from my [insert class name here] is going to do me any good.”

In today's Higher Ed Career Coach podcast, I'm going to tell you why all of the above are nonsense, and clue you in to what LinkedIn is really good for.We'll also cover some higher ed and employment news, upcoming programs, new coaching packages, and site news.

The show airs at 11 a.m. ET today (Friday May 11). If you have questions or comments on today's topic, or could use advice on a job search issue, call in to the show! The phone number is (347) 989-0055, or you can click on the Skype "S" click-to-talk button from the episode page.

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Take 5: Getting Off to a Good Start in Your New Job

Take 5: Getting Off to a Good Start in Your New Job

Congratulations! All the time and energy you spent, and all the venting sessions your friends and family have endured are behind you. You have finally landed that new job! Your first order of business: Take a week to decompress from the job search and to check items off your personal to-do list so that you can begin your new job with a clear mind!

Then, Get to Work!

When you're a new employee, there's a lot to take in:

  • Campus culture,
  • Learning names and faces,
  • Figuring out where various offices are on campus,
  • Exploring your role in your department and your specific duties (assigned and otherwise), and
  • Determining what your supervisor expects from you in the first month or two.

It can be overwhelming at first, especially while coming down from the high of landing the job in the first place. Don't forget that your interview hasn't ended; have your elevator speech still at the front of your mind in the beginning, as you will most likely use it again when you continue to meet new people around campus.

Check out the links below to ensure you have a smooth transition into your new role and start off on the right foot.

New Job? How to be an Office Rock Star From Day One – See Debt Run  

How to Get Over New Job Jitters – Darryle Brown, eHow.com

Start Your New Job the Right Way – Career Savvy 101

How to Start Your New Job on the Right Foot – Rob Taub, HRPeople

9 Ways to Start Your New Job Right – Alison Green, US News Money

Take 5 is a regular feature where we present links to some good articles and resources on job search topics. If you have ideas for future topics, send them to Melissa Judy, Content Development Intern at melissa@higheredcareercoach.com.

LinkedIn Calendar in IOS App Brings Social Network Intelligence Into Your Schedule

LinkedIn Calendar in IOS App Brings Social Network Intelligence Into Your Schedule

photo-200x300LinkedIn rolled out a new feature the other day, and somehow I missed it until yesterday, when I was using it on my iPhone. It asked me if I wanted to activate the new calendar feature so I could find out more about the people I’m meeting with this week. This is a great enhancement to the app, and something I hope they integrate into the web version soon.

The move is also the latest proof that we have moved beyond the era of simple social networking and solidly into the era of social network intelligence, where the average user can take advantage of the vast data mines we so happily participate in. I’ve covered “social network intelligence” tools before, with my favorite being Gist, a free social CRM tool that was acquired by Blackberry as part of its efforts to integrate cloud-based features into the lagging Blackberry ecosystem and their related notebooks. I’ve also recently been testing Nimble, which does many of the same things, and have tested Rapportive, as well as Xobni’s Smartr Contacts app on iPhone. GMail also gives users the ability to see more about your contacts by turning on the “people widget” in their mail settings.

CRM (Customer Relationship Management) applications have been widely used by sales professionals for years, but the advent of Social CRM apps (especially free ones) brings the possibility of better relationship management to the everyday user.

Some typical features of social CRM apps:

  • Calendar and e-mail integration. Inside one app, you can see who you are meeting with, when you’ve met with the person before, and the e-mails you’ve traded. It’s great to be able to pull up e-mails and attachments you’ve traded as you meet with a contact. How many times have you been on a phone or web meeting and had to say, “I don’t know if I received that, let me search my inbox.” No more. It’s all right there.
  • Notes. You can make notes about your meeting.
  • Tasks. You can create new tasks and set deadlines. In some CRM apps, you can share tasks with colleagues, or assign them to specific team members for follow-up.
  • Social network integration. Add a social network profile to follow, and you can read tweets, Facebook posts, and LinkedIn updates from within the contact dashboard.
  • Web searches. Many social CRM apps integrate with Google API and will return possible results for the person, company, and industry related to your contact.
  • RSS feed integration. Follow a contact’s personal or corporate blogs, podcasts, and anything else with an RSS feed.
  • Maps. If you have a physical address for a contact, you can get a map and driving directions from within the CRM application.

photo1-200x300LinkedIn’s foray into social CRM is interesting, but at this point, it’s also pretty basic. First, you click on the calendar tab (really a frame of sorts) in the upper right, and it shows your calendar. You’ll see the contact’s LinkedIn photo and name. Within the meeting, you see links to the LinkedIn profile for each person in the meeting (including you) and a pane with notes. If you want more information, you click through to view the  person’s profile.

 

I’ll be interested to see how many more of the typical social CRM features LinkedIn integrates in the future. With access to so much user data, and its position as “the” professional social network, LinkedIn could bring Social CRM not only into your schedule, but into the mainstream.

Podcast: 7 Points to a Winning Resume

Podcast: 7 Points to a Winning Resume

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Your resume gets you in the door. Or it doesn’t. It won’t get you a job. Its role is to get you noticed.

In this week’s episode of the Higher Ed Career Coach Show on BlogTalkRadio, I’ll be talking about the art and science of resume writing, and give an overview of the 7 points included in my recent e-book.

We’ll also discuss ATS (Applicant Tracking Systems) and explore tools and tips to help you tackle the challenge of writing a keyword-rich resume.

I will also take calls from those with questions about resumes and provide a brief overview of my resume writing and career coaching packages.

Please join me for the podcast by clicking the episode link or listening with the player in the sidebar at right.

If you’d like to call in, the number is (347) 989-0055, or you can use the Skype “S” click-to-talk button from the episode page to connect via Skype.